Privacy Policy

Your privacy matters to us

Effective Date:15 May 2026
Contact:info@eltica.org

This Privacy Policy governs the processing of personal data by ELTica ("we", "our", or "us"). It outlines how we manage, collect, process, and safeguard data generated by your interaction with our centralized EdTech application platform.

1. Information We Collect

In order to provide, operate, and optimize our platform services, we process several categories of data:

Personal & Application Data:

Full name, email address, telephone number, date of birth, user account credentials, submitted application forms, interview performance records, written or spoken language assessments, and associated evaluator feedback.

Google Account & Calendar Integration (OAuth Data):

Authorized personnel at participating training centers may voluntarily authenticate via Google Sign-In using OAuth 2.0 protocols. When authorized, the Platform accesses only your basic user profile (name, profile picture) and email address for identity verification and account mapping. For automated scheduling, the Platform requests permission to programmatically create and manage a dedicated secondary calendar explicitly titled "ELTica Interviews". The Platform does not access, read, modify, or delete events on your primary or any other pre-existing calendars.

Technical & Usage Logs:

Device identifiers, browser types and versions, Internet Protocol (IP) addresses, time zone configurations, and interaction telemetry processed for system security and optimization. We utilize persistent and session-based cookies strictly for authentication tokens, core session state functionality, and user-experience preservation.

Audio & Assessment Data:

Audio recordings uploaded by applicants during assessment modules are securely processed and stored solely for the purpose of English-language proficiency evaluations and tutor review.

Communications & Direct Marketing:

Upon user account registration, your email address may be added to our transactional and platform update distribution list. You maintain an absolute right to opt out of non-essential communications at any time by executing the link provided in each message or via the explicit opt-out portal at: https://eltica.org/unsubscribe

2. How We Process Your Information

We process personal data under strict purpose-limitation principles to:

  • Maintain, provision, and secure the ELTica platform infrastructure
  • Facilitate course applications, performance assessments, and admissions workflows
  • Synchronize authorized interview schedules strictly within the isolated "ELTica Interviews" secondary calendar
  • Provide administrative data management tools to authorized teacher training centers hosting courses
  • Dispatch critical system alerts, transaction receipts, and essential platform updates
  • Ensure compliance with applicable legal frameworks, statutory demands, and regulatory requirements

ELTica does not monetize, rent, or utilize personal information for third-party targeted behavioral advertising.

3. Google API Compliance & Limited Use

Our integration with Google API Services strictly adheres to the Google API Services User Data Policy, specifically enforcing its stringent Limited Use requirements:

  • Data accessed via Google OAuth protocols is strictly restricted to executing automated calendar-based scheduling functionalities inside the platform.
  • We strictly prohibit the transfer, sale, or disclosure of Google user data to third-party ad networks, data brokers, or information aggregators.
  • The Platform strictly enforces data minimization, requesting exclusively the lowest level of API scopes necessary to provision the integrated features.

For further verification, please consult the official Google API Services User Data Policy.

Google Limited Use Policy Documentation

4. Data Sharing & Disclosure

We do not sell, barter, or lease user data. Personal information is disclosed exclusively to the following categories of recipients under strict confidentiality bounds:

  • Your Designated Training Center: Authorized administrators and tutors receive access to your specific application records to assess your course eligibility.
  • Authorized Data Processors: Trusted third-party vendors operating under strict Data Processing Agreements (DPAs) providing managed infrastructure, secure hosting, and communication streams (e.g., Postmark).
  • Judicial and Law Enforcement Authorities: Disclosures are executed strictly if required to comply with enforceable legal warrants, court orders, or statutory mandates.

Data Siloing: Each teacher training center is technically sandboxed and can strictly access only the datasets explicitly submitted to their respective institution.

5. Data Retention Periods

  • We retain personal information for the duration necessary to fulfill the service delivery purposes outlined in this policy, or to fulfill your active user account lifecycle.
  • Users retain the right to request a formal account erasure at any time, subject to statutory data retention obligations held by training centers.

6. Data Subject Rights

Depending on your jurisdiction (such as GDPR or equivalent regulations), you may exercise the following rights:

  • Right of Access and Correction: View or modify inaccurate account records.
  • Right to Erasure: Request permanent deletion of personal data datasets ("Right to be Forgotten").
  • Right to Data Portability: Request a structured export file containing your platform data.
  • Right to Object/Withdraw Consent: Revoke processing permissions for non-essential system workflows.

To execute your legal rights, submit an official request to: info@eltica.org

7. Technical Data Security

  • We employ comprehensive, industry-standard technical and organizational safeguards including end-to-end transport layer encryption (TLS), data-at-rest encryption, access-control lists, and active infrastructure monitoring.
  • While no digital architecture is completely infallible, ELTica works continuously to implement security standards to prevent data breaches or unauthorized access.

8. Cross-Border Data Transfers

  • Your personal data may be transferred to, and processed in, server infrastructures located outside your sovereign nation or economic area.
  • By engaging with the platform, you acknowledge and agree to these transfers, which are backed by robust data security safeguards.

9. Amendments to This Policy

  • We reserve the right to modify this Privacy Policy to mirror regulatory transformations or functional platform upgrades.
  • The current effective revision will explicitly be maintained publicly on our legal directory.

10. Contact & Data Protection Inquiries

For all inquiries regarding data privacy compliance, please direct communications to:

info@eltica.org

Last updated: 15 May 2026

By interacting with and utilizing the ELTica platform, you acknowledge the terms of data processing outlined within this Privacy Policy.