FAQ

Everything you need to know about ELTica.

Applying to Courses

How do I apply for a course on ELTica?
Create a free profile, browse available courses, and apply directly. Your profile is reused across applications, so applying takes just a few minutes.
How can I find the most suitable course?
Use filters such as location, format (online / face-to-face / blended), start and end date, discounts, and course type to find what best matches your goals.
When should I apply?
As early as possible. Training centers offer limited seats, and demand is usually high, courses often fill up quickly.
What happens after I apply?

CELTA & DELTA Courses: Apply to your chosen course on ELTica by completing the initial application and submitting the English proficiency tasks (one written, one spoken). For DELTA courses, the center will first review these to grant initial approval. Once approved, you will receive your pre-interview task to submit via the platform, followed by scheduling your interview. If the center extends an official offer, you can secure your place by paying the deposit before the deadline.

Other courses: Requirements vary, but details are always provided on the course page.

Payments & Discounts

How does the payment process work?
Payments are made directly to the school offering the course. ELTica does not process tuition fees.
Do you offer discounts?
Yes, some centers offer limited-time discounts. To benefit, you must complete full payment before the discount expiry date, which is set by the school.
Do you have a refund policy?
Refunds depend on the policy of the individual training center. Since ELTica does not handle payments, refunds are managed directly by the course provider.

Certificates

Do I get a certificate after completing my course?

CELTA & Delta:Yes. If you pass successfully, you'll receive an official Cambridge certificate. The training center will mail it to the address listed in your ELTica profile, so be sure to keep your details up to date.

Other ELT courses: The course page will indicate if a certificate is included. If it is, the partner school issues the certificate through ELTica, and it will be fully verifiable online upon successful completion.

How do I access my certificates?
All certificates (except CELTA and Delta) are stored in your ELTica account. You'll also receive an email notification once a certificate has been issued. Certificates remain secure and permanently verifiable online, even if the issuing school is no longer active.
Can I verify certificates issued by ELTica?

Yes. Every certificate issued through ELTica comes with a unique QR code. Scanning the code will display the certificate details, the issuing center, and the recipient's name.

Certificates can also be verified online through our official verification website: Verify Certificates.

Platform Features

Why should I choose ELTica?
ELTica removes the chaos from ELT training. Your applications are delivered to schools in real time, and both trainees and centers benefit from a streamlined experience. No lost emails, no repeated work, just a clear, connected journey.
How can I track my application status?
Log in to your ELTica account. Your dashboard shows real-time updates for every step of your application.
Do you offer free courses?
Yes, ELTica provides free courses and workshops alongside CELTA, DELTA, and other professional programs.
Will ELTica integrate with learning platforms?
Yes. Integrations with systems like Canvas and Moodle are in development.

Course Formats & Flexibility

Do you offer online, face-to-face, or blended courses?

Yes. You can choose from:

  • Online courses — fully remote learning.
  • Face-to-face courses — taught at the training center.
  • Blended courses — a combination of online and in-person sessions.
Can I switch my course format later?
This depends on the policy of the training center. Contact the school directly through your ELTica account to confirm.

For Training Centers

How can my school become a partner with ELTica?
Submit a partnership request through our website. We verify each institution's accreditation and eligibility before onboarding to ensure quality and trust.
What benefits do training centers get from joining ELTica?

By partnering with ELTica, centers gain access to:

  • Streamlined application and admissions management
  • Automated communication with trainees
  • Certificate generation and verification tools
  • Increased visibility to a global pool of trainees
Do you offer specialized training for universities and language schools?

Yes. ELTica provides tailored solutions including:

  • Workshops for teachers
  • Refresher courses to update skills
  • Staff development programs
  • Curriculum design support
Can training take place at our institution?
Yes. Through our global partner network, we can arrange courses on-site at your institution or connect you with the nearest accredited training center.

Accounts & Security

Is my personal data secure?
Yes. ELTica complies with international data protection standards (including GDPR). All data is encrypted and stored securely.
Can I use one account for multiple applications?
Yes. One ELTica account manages all your applications across multiple centers.
Can I trust the courses on ELTica?

All courses on ELTica are offered by authorized and accredited training centers worldwide. Each partner school is carefully verified before being listed on our platform.

If you want to double-check, you can confirm a center's eligibility directly on the official Cambridge English website at: Cambridge English.

Support & Issues

I have a technical issue. What should I do?

Contact our support team.

I have a question about a specific course. Who should I contact?
Log in to your account and message the school directly through the Centers page. They will respond to your query.
What if I have a complaint?

First, contact the school directly and give them a chance to resolve the issue.

If it isn't resolved, get in touch with ELTica. Your satisfaction is important to us.