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Frequently Asked Questions
Find answers to common questions about ELTica
Select Category
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Applying to Courses
Payments & Discounts
Certificates
Platform Features
Course Formats & Flexibility
For Training Centers & Institutions
Accounts & Security
Support & Issues
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Applying to Courses
How can I apply to a course through ELTica?
How can I find the most suitable course?
When should I apply?
What happens after I apply?
Can I apply to more than one course at the same time?
Payments & Discounts
How does the payment process work?
Do you accept online payments?
Do you offer discounts?
Do you have a refund policy?
Certificates
Do I get a certificate after completing my course?
How do I access my certificates?
Can I verify certificates issued by ELTica?
Platform Features
Why should I choose ELTica?
How can I track my application status?
Do you offer free courses?
Will ELTica integrate with learning platforms?
Course Formats & Flexibility
Do you offer online, face-to-face, or blended courses?
Can I switch my course format later?
For Training Centers & Institutions
How can my school become a partner with ELTica?
What benefits do training centers get from joining ELTica?
Do you offer specialized training for universities and language schools?
Can training take place at our institution?
Accounts & Security
Is my personal data secure?
Can I use one account for multiple applications?
What if I forget my login details?
Can I trust the courses on ELTica?
Support & Issues
I have a technical issue. What should I do?
I have a question about a specific course. Who should I contact?
What if I have a complaint?